2024 Privacy Policy
Last Updated: [02/09/2024]
Mphadzha Travel & Cruises (“we,” “our,” or “us”) operates the website www.mphadzhacruises.co.za and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or engage with us. Please take a moment to read through this policy to understand how we handle your data.
1. Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, phone number, address, passport details, and other contact details.
Payment Information: Credit/debit card details, billing address, and transaction history.
Travel Preferences: Information related to your travel plans, destinations, preferences, and history.
Technical Data: IP address, browser type and version, time zone settings, operating system, and platform.
Usage Data: Information about your interaction with our website, products, and services.
2. How We Use Your Information
We use your personal information to:
Provide Services: Process bookings, manage travel arrangements, and deliver the services you request.
Communicate: Send booking confirmations, travel updates, marketing communications, and respond to inquiries.
Personalize Experience: Customize your travel experience based on your preferences.
Improve Services: Analyze usage patterns to enhance our website, services, and develop new features.
Legal Compliance: Fulfill legal obligations, prevent fraud, and protect our rights.
3. Information Sharing
We may share your information with:
Service Providers: Third-party vendors that assist us in providing our services, such as payment processors, travel partners, and IT services.
Legal Authorities: To comply with legal obligations or protect the rights, property, or safety of Mphadzha Travel & Cruises, our customers, or others.
Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
Access: Request access to the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal requirements.
Opt-Out: Opt-out of receiving marketing communications from us.
6. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our website. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Mphadzha Travel & Cruises
Email: booking@mphadzhacruises.co.za
Phone: 071 613 1315
Website: www.mphadzhacruises.co.za